Lane County Public Health opens call center and joint information center in response to COVID-19 concerns

Contact:  541-682-1390

Lane County is opening a call center beginning March 10, 2020 at 9:00 a.m. to answer community questions regarding the Novel Coronavirus, also known as COVID-19. 

The call center, which can be reached by calling 541-682-1380, is part of the Joint Information Center (JIC) established on March 9, 2020 by Lane County Health & Human Services to get the most accurate information out to community members. 

While Lane County still does not have any positive cases of COVID-19 at this time, the call center will provide community members a way to access up-to-date information. 

The call center will be staffed by Lane County Health and Human Services employees, and will be available Monday through Friday from 9:00 a.m. to 4:00 p.m. for non-emergency inquiries related to COVID-19.  Community members experiencing an emergency medical event are asked to call 9-1-1.