How to implement effective employee vigilance strategies and de-escalation techniques Webinar
The Emergency Services Sector Management Team (ES SMT) has coordinated with CISA’s Office of Security Programs to provide
this presentation as part of the ongoing Emergency Services Sector Resilience Development Webinar Series (ESS – RDWS).
Organizations can implement effective employee vigilance strategies and de-escalation techniques to help mitigate the risk of targeted violence. During this 45-minute presentation, CISA’s Office of Security Programs will provide an overview of two of CISA’s latest resources: De-Escalation for Critical Infrastructure Owners and Operators and Employee Vigilance Through the Power of Hello.
These resources empower employees to identify suspicious activity, navigate the threat of potentially escalating behavior, and take measures to stabilize or de-escalate the encounter. Additionally, the presentation will discuss how to report the situation to an organization’s multi-disciplinary threat management team or directly to local law enforcement.
In this presentation participants will be guided through the OHNO concept – Observe, Initiate a Hello, Navigate the Risk, and Obtain Help – by taking a comprehensive look at their work environment and identifying common behavioral and suspicious activity indicators. Additional CISA resources will be discussed to amplify security capacity building and enhance security planning.
When: Wednesday, March 30, 2022 10-11 AM PDT / 1:00 PM – 2:00 PM EDT
To join the webinar- https://share.dhs.gov/deescalationci/
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POC is:
Emergency Services Sector Risk Management Team
Stakeholder Engagement Division
